Terms

General Rental Information
 

Driving License
 

Driving Licence: For one year after your arrival, you can drive in Georgia using a driving license that is produced in the Cyrillic or Latin alphabet. For the period of a year or less, you don’t need an international driving license.

 

Age Restriction:
 

You must be at least 21 years old and have held your driving license for a minimum of 1 year in order to rent a car. If you meet this criteria, you are insured automatically with the driving conditions listed below.

For any additional drivers, they are insured automatically under the same conditions that bind the initial driver, so long as the second driver is driving in the presence of the initial driver.

 

Booking of Vehicle:
 

There are many ways you can book your vehicle, all the while knowing you’ll have the best of comfort in whichever car you choose. The following are some of the fantastic ways you can easily book your vehicle.

 

Online Reservation:
 

Online booking is one of the most used methods for booking vehicles. You can do this by checking online to see the availability of vehicles according to the information on the homepage ( http://parent.ge/en ), then you can proceed with your online booking. The best thing is that securing your reservation at Parent.ge is free, and you can make any changes or cancel your bookings anytime, anywhere, at no extra cost.

If you have any questions regarding your booking(s) and available vehicles, kindly message us and we will be happy to assist you.

 

 

Email reservation:
 

The Internet has made everything more accessible and comfortable to do, including from the comfort of your own home. All you need to do is to send us a booking request, and within minutes we’ll complete your reservation for you and ensure you get the best vehicle according to your requirements. Please send us an email to [email protected], and you’ll be amazed at our excellent service.

 

Phone Bookings:
 

Booking by phone is one of the most globally used methods of making your vehicle reservation. Apart from the fact that it is convenient, you can also book the vehicle of your choice within a minute. Generally, calling to reserve is one of the best ways you can contact us and finalize your vehicle booking. Another great reason why phone reservation is fantastic is the fact that you can do this round the clock, 24/7. We have great and experienced customer care representatives all waiting to take your call. You can reach us using our hotline service on +995 599 07 14 79.

 

For more satisfactory service, we recommend that you check through the list of available vehicles on our website http://parent.ge/en according to date and location before you send us an email or put in a call to us.  


 

Changing A Booking

You can alter or change your booking upto 24 hours before the agreed start of your rental, without incurring any charges or fees. Any payment already made towards the rental will be fully refunded, with the only acception being any charges added on by the bank or other money transfer system.


Cancelling A Booking
 

You have the right to cancel your booking up to 24 hours before the start of the rental with no additional fees or charges applied.

Any payment already made towards the rental will be fully refunded, with the acception of any bank fees.

Changes or cancellations made by any reason not within your control (such as flight delays, cancellations etc) will be entirely refundable, without additional charges for change or a cancellation. 

Please note:Card payments will be refunded with no additional charges within 2 weeks after the payment, in case of booking cancellation 2 weeks later, a bank transfer fee of 35 EUR will apply. 

Deposits / Prepayment
In order to reserve your vehicle, you do not need to pay anything before arrival. 

Your booking comes with a 100% guarantee that your car will be available when you arrive. All you’ll have to do is click on the activation link in the confirmation email.

 

Payment
Full vehicle rental payment must be made on the first day of the rent, as is the case with no-deposit rentals. No deposit is required for any used vehicles. In saying this, some new premium class vehicles may require a deposit*. 

No deposit policy
In case of the full payment of the rental on the first day, the renter will not be charged a deposit no funds will be frozen on your account. 

*There are some vehicles that require a fixed Deposit. In these cases, it will indicate at time of booking.

Payment methods:

1.    Cash
2.    We issue an invoice which you can pay via means of a bank transfer (must be requested by email and paid at least 1 week before the start of the rent)
3.    Card payment (Visa Or Mastercard Debit or Credit Card) additional charge of 3.5% is added to the rental price. Card payment can be done during vehicle pickup (not online). If you wish to make a card payment, please inform us by email 24 hours before the rental is due to begin)
 

Rental prices include:

·     All taxes

·     100% Vehicle Insurance

·     Unlimited Number of 2nd Drivers

·     Unlimited Mileage with Every Vehicle for Any Rental Period.


 

Insurance & Drivers Age

Complete Vehicle Insurance - In case of an accident that was your fault.

Complete Vehicle Insurance - In case of damage by any third party

Complete Vehicle Insurance – In case of any damage caused by fire, theft or any other damage caused by a third party.

Complete Insurance - Damage to a third party vehicle (no matter whose fault the accident is), upto $50,000

Complete Insurance - All accessories (mirrors, glass, etc.)

Zero Excess in any accident, theft or any other damage.


*Tyres damaged during off-road driving are not considered accidental damage by any insurance company in Georgia. The cost for off-road tyres vary, but will be around 95 EUR.

Any driver 21 years old and above and who has 1 year of driving experience is automatically insured with the same conditions of the owner of the rental contract, so long as the lead driver is in the vehicle. 

 


Collection / Delivery of Vehicle 

Delivery & Collection
Vehicle delivery to Tbilisi and Batumi airport is charged at 19 EUR
Delivery to Kutaisi airport is charged at 19 EUR
Outside Opening Hours
Standard office open hours are from 10am to 6pm Monday to Friday. Pre-reserved vehicles can be collected from the office 24/7 upon request without any additional charge.
Our 24/7 delivery and pickup service are charged as a standard fee and are not dependent on the time or day.
 
Different Drop-off Location
National one-way rentals (ie, drop off at a different location) are calculated automatically when you search for an available vehicle, according to the date and location.
International border crossing can be done with all vehicles, but pickup and drop off location must be within Georgia.
 
Cross Border Rentals & Territorial Restrictions
Cross Border Rentals are allowed to the following countries: Armenia, Azerbaijan (in some cases). Please bare in mind that not all vehicles are allowed into Azerbaijan, so we strongly advise you to check with us first.  
Cross border rentals require a special bilingual permit issued by a notary and is charged at 69 EUR for however long you will be there.  
Please note that issuing a permit by a notary requires one working day and can be done before arrival upon request by sending a copy of your passport by email.

 

Add-ons

Additional Accessories Accessory EUR/Day
WIFI HotSpot 4GB 9.00 per rental
Child Seat/Baby seat 4.00 per day
Permit to cross the border 69.00

 

SUMMARY

We at Parent.ge go out of our way to ensure your trip far exceeds your expectations. We always make sure we offer the best vehicles, at the best prices - and ensure that the booking process, however you choose to complete it, is swift and easy. However, if you are having any issues completing your reservation, email us at [email protected], or call us as +995 599 07 14 79.